Tracking Down “Bandwidth Hogs” – Should You Monitor Employee Internet?

For many businesses, tracking employees use of software and the Internet is an absolute necessity for employers who are juggling productivity with employee privacy while trying to remain competitive in an increasingly fierce market.

Many computer professionals consider the problem to be crucial in today’s market.

What do you do if you’re an employer, and you want to retain your employees? You must keep salaries high, or they will go else-where. But you also can’t raise your prices, or you will be outpriced by competitors.

The answer is to increase productivity. You look around the office but don’t see people wandering the halls or talking at the water cooler. Everyone’s at their computers. The question is, what are they doing at their computers?

There is much anecdotal evidence that demonstrates the growth of personal use of computers during business hours, and there are many programs that track the URLs that employees visit, how much time they spend online, and the amount of bandwidth that Internet use is taking up.

They also allow employers to monitor which non-Internet programs employees use.

Programs like these gives employers a snapshot to show how much activity is spent on non-administrative activity.

Some critics see monitoring of employee Internet use as something of an invasion of privacy, but workplace security experts disagree. These programs can tell that an employee is spending four hours a day on eBay, but won’t disclose the actual activity on it.

It can tell if someone is consistently downloading unusually large files, but doesn’t disclose the contents of the individual’s e-mail.

Many monitoring programs also can tell if employees are spending large amounts of time playing Elf Bowling or Tetris instead of working, and whether more official programs that the company has purchased are being used. If they’re not, then further purchases may be a waste of money.

The primary purpose of the software is not to penalize employees for “unofficial” Internet use but rather to pinpoint problem areas in weak-performing employees and to locate bandwidth hogs whose overuse of the Internet slows down everyone’s work.

Tech Experts offers several solutions to filter, monitor and report on Internet use on a company’s network.

Call us today at (734) 457-5000 (toll free 888-457-5001) for more informataion.