by Frank Wright, Service Manager
Many of our clients from health care providers to any business that accepts credit cards via in house applications have compliance standards they must meet.
The health care industry in particular has to be compliant with HIPAA and possibly PCI as well. So, with compliance being such an important issue what are some ways businesses can be sure they are in compliance?
At Tech Experts we offer many different services that are designed to help your business be more compliant with the strict standards in place by HIPAA and PCI.
HIPAA was established in 1996 at a time when the health care industry was starting to move away from paper and rely on computerized documentation for day to day operations. With this new technology being used brought more security risks that needed to be addressed as a whole; this is what brought about HIPAA.
While new technology is great in improving productivity businesses have to learn to adapt to the new security risks that come into play when using these production increasing technologies.
One of the first services we offer to clients is our Email Hosting services. We have various offerings with email based off of POP email and Exchange email. For compliance we offer archiving services with both one year and ten year retention policies.
We also offer solutions that are encrypted so the traffic cannot be easily captured and read which protects the information you send by email.
The second service we offer to clients needing to meet compliance standards is our offsite backup system.
Our offsite backups send your important data over encrypted connections just like the email system protecting your data from theft as it travels from your location to the safety of our datacenters.
Depending on your ability to function in the event of a disaster/outage we also offer disaster recovery options to help your business continue to function should your primary server go down.
The third service we offer is managed services. With managed services you can be sure that your computer always has an up to date, high end, antivirus installed. We monitor the antivirus that is installed on all of our managed service clients workstations and servers to ensure they are safe and secure.
While an antivirus does not guarantee you will not get an infection (because no antivirus can guarantee this) having a good one does ensure that the likelihood of being infected is greatly reduced.
With our managed services offering, we also monitor failed login attempts to see if there are any brute force attacks targeting your network. This lets us quickly address a problem before it becomes a network breach. Patch management is another feature of managed services that helps with compliance.
Patch Management ensures that your computers are kept up to date with the latest security patches.
Our managed services plans also include remote service and support. We offer a robust remote support feature that allows us to troubleshoot and correct almost any issue remotely.
The ability to offer such a comprehensive remote support tool means that we can more quickly address issues you run into without having to actually come out to your location.
Another component we offer to make your business more compliant is our server and workstation packages. Any server we offer can be programmed to make your business more compliant.
From enforcing regular password changes, account lockout policies, to hardware or software restriction policies, our servers are sure to improve your current network configuration.
With all of our services bundled a business can vastly improve their security and become more compliant than they were previously.
If your curious how compliant your business is, give us a call. We can setup a security evaluation based on the requirements for your industry. We can then offer some suggestions to improve your network’s security and compliance.